Privacy Policy for AquaV

At AquaV, accessible from https://aquav.co.za, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by AquaV and how we use it.

1. Information We Collect

When you visit our website, we may collect the following types of information:

• Personal Information: Information such as your name, email address, contact number, and any other details you voluntarily provide when you fill out forms on our website.
• Non-Personal Information: We may collect non-personal information such as browser type, referring website, and access times to help us improve our website’s performance.

2. How We Use Your Information

AquaV may use the information we collect in the following ways:

• To provide, operate, and maintain our website.
• To improve, personalize, and expand our website.
• To communicate with you, including customer service and responding to your inquiries.
• To send you updates or promotional materials, if you have opted-in to receive such information.
• To understand and analyze how you use our website, ensuring a better user experience.

3. Data Security

AquaV is committed to safeguarding your personal information. We use appropriate security measures, including encryption, to protect your data against unauthorized access, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. This helps us enhance your experience by improving website performance, providing targeted advertising, and understanding usage patterns.

You can choose to disable cookies through your browser settings, but doing so may limit your ability to use certain parts of our website.

5. Third-Party Services

We may use third-party services for payment processing, analytics, or advertising. These third-party services have their own privacy policies, and AquaV is not responsible for their practices. We recommend you review their privacy policies to understand how they collect, use, and share your data.

6. Data Sharing

We do not sell, trade, or rent your personal information to others. However, we may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep your information confidential.

We may also release your information when required to comply with legal obligations, enforce our site policies, or protect the rights, property, or safety of AquaV, our users, or others.

7. Children’s Privacy

AquaV does not knowingly collect any personal information from children under the age of 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information as soon as possible. If you believe that your child has provided personal information on our site, please contact us immediately.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request correction of any inaccurate information.
• The right to erasure – You have the right to request that we delete your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we limit the processing of your data.
• The right to data portability – You have the right to request that we transfer your data to another organization.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: office@aquav.co.za.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us via email at office@aquav.co.za or visit our contact page on https://aquav.co.za.